I spoke with Andrew Fischer, who was very nice and reassuring and told me some useful things about the process. And the process wasn't *difficult*, I really just had to be persistent and remember to check in, so after my RMV contact told me "you should hear something by the end of this month", I would write back and say "any news?"

I've been in touch with Massbike on other issues, just not specifically this one. I'm not sure it's a priority for them, but I'll ask David the next time I see him.