Notes to myself for the complaint letter I'm drafting:
Thursday:
keyne discovers that we have no hot water. Calls Keyspan and makes an appointment for a service rep to come by on Friday, after 9:30 (when she returns from dropping off the kids).
( Adventures in Keyspanning, or, In Which Ellen and Tim Practice Beating Their Heads Against A Brick Wall )
Thursday:
( Adventures in Keyspanning, or, In Which Ellen and Tim Practice Beating Their Heads Against A Brick Wall )